Tickets are delivered by email from Tickit.
You’ll receive a message containing a secure link to view or download your tickets.
If you don’t see it, check Spam/Junk or search for “Tickit”.
Yes.
You can purchase tickets at the door using cash or credit. You will not be issued a physical ticket.
Use the Resend Tickets link in your order confirmation email.
If you can’t find the email, visit your Tickit order page and click Lost tickets? Resend.
Re-send your tickets – Edmonton Chamber Music Society
Yes.
Use the Transfer Tickets button in your Tickit order.
Enter the recipient’s email address — they’ll receive a message with a link to claim the tickets.
If a transfer is Pending, it means the recipient hasn’t clicked the link yet.
Yes — if the recipient hasn’t claimed the tickets.
Click ‘Cancel this transfer’ on your transfer status page.
The ECMS does not offer individual ticket refunds or exchanges unless a concert is cancelled.
If you prefer, you can print out your tickets, and we will scan the QR code at the door.
You can also show the QR code on your phone.
Registered Music Teachers and their students are eligible for ticket discounts when teachers bring their students to concerts.
When a registered music teacher brings 5 or more students to an ECMS concert, ticket prices for all attendees are reduced by 25%. In recognition that a teacher may need assistance with a student group, one additional ticket per every 5 students at the 25% discount may be offered for parents or chaperones.
25% discount for group tickets are available when a minimum of 10 tickets are purchased. The tickets may be of any type or combination and the discount will apply to all categories (adult, senior or under 30). The concert must not be jointly presented with another presenter.
Doors typically open 45–60 minutes before the performance.
All ECMS concert venues are wheelchair accessible. If you have any special accessibility requirements, please contact ECMS at ecms@edmontonchambermusic.org at the time of booking.
For more information about the Winspear accessibility see: Winspear Accessibility | Winspear Centre
Late seating is permitted only during designated breaks in the performance.
Ushers will guide you to your seat at the next appropriate pause.
There is no age restriction on children attending concerts. However, parents should ensure their child can remain still and quiet during the performance before purchasing a ticket.
Please note that everyone attending must have a ticket, including small children who do not occupy a seat. Children qualify for the Under 30 ticket rate.
